AP Plumbing

AP Plumbing receives broadly positive marks for professionalism and technician demeanor — the majority of substantive reviews praise individual technicians as courteous, punctual, and communicative — but this is heavily counterbalanced by a very large volume of serious pricing complaints spanning the entire review history. Pricing is the single most-mentioned dimension and is overwhelmingly ne... Read more

AP Plumbing receives broadly positive marks for professionalism and technician demeanor — the majority of substantive reviews praise individual technicians as courteous, punctual, and communicative — but this is heavily counterbalanced by a very large volume of serious pricing complaints spanning the entire review history. Pricing is the single most-mentioned dimension and is overwhelmingly negative: dozens of reviewers across many years describe charges they consider grossly inflated for simple jobs (e.g., $400+ for a 15-minute faucet swap, $800–$2,000 to clear a drain, $1,200+ for a garbage disposal install), and multiple reviewers explicitly accuse the company of targeting elderly or vulnerable customers. Project completion is moderate: most jobs are finished, but there are meaningful complaints about return visits for the same problem, abandoned work orders, no-shows, and at least one case of a gas leak caused by improper installation. Technical experience is generally rated positively by satisfied customers, though several reviews describe technicians who failed to diagnose problems that were quickly found by others, undermining confidence in consistency. Read less