Sewell & Son Sewer

Sewell and Son Plumbing shows highly inconsistent performance across all dimensions. While some customers report excellent workmanship and responsiveness (5-star reviews), a majority of reviews document serious failures in professionalism (missed appointments, poor communication, unresponsiveness), project completion (incomplete work, no follow-up, abandoned jobs), and pricing concerns (overchargi... Read more

Sewell and Son Plumbing shows highly inconsistent performance across all dimensions. While some customers report excellent workmanship and responsiveness (5-star reviews), a majority of reviews document serious failures in professionalism (missed appointments, poor communication, unresponsiveness), project completion (incomplete work, no follow-up, abandoned jobs), and pricing concerns (overcharging, hidden fees, work requiring redoing by competitors). The company demonstrates problematic patterns including failure to honor appointment times, lack of communication after service visits, and defensive behavior when work quality is questioned. Positive reviews are outweighed by detailed accounts of poor execution and customer dissatisfaction. Read less