Lucke Plumbing and Heating

Lucke Plumbing demonstrates solid technical competence and generally reliable service delivery, with strong marks for experience and project completion. However, the company exhibits significant inconsistency in professionalism—particularly in responsiveness and communication—and faces persistent criticism regarding pricing transparency and fairness. While many customers report excellent exper... Read more

Lucke Plumbing demonstrates solid technical competence and generally reliable service delivery, with strong marks for experience and project completion. However, the company exhibits significant inconsistency in professionalism—particularly in responsiveness and communication—and faces persistent criticism regarding pricing transparency and fairness. While many customers report excellent experiences with specific technicians (Dave, Bruce, Scott, Marc), others describe poor follow-up, unresponsiveness to callbacks, and what they perceive as overcharging. The company's 90-day warranty policy and occasional refusal to honor work beyond that window have generated notable dissatisfaction. Recent reviews (past 2 years) show more positive sentiment, but older reviews reveal chronic communication and accountability issues. Read less