Great American Plumbing

Great American Plumbing demonstrates strong technical expertise and generally professional service, with many customers praising responsiveness, fair pricing, and skilled workmanship—particularly from technicians John, Alex, and Ahmed. However, the company's WW Score is significantly impacted by recurring project completion failures: multiple no-shows, ghosting incidents, and one serious inciden... Read more

Great American Plumbing demonstrates strong technical expertise and generally professional service, with many customers praising responsiveness, fair pricing, and skilled workmanship—particularly from technicians John, Alex, and Ahmed. However, the company's WW Score is significantly impacted by recurring project completion failures: multiple no-shows, ghosting incidents, and one serious incident involving property damage with poor follow-up and refusal to provide insurance information. While the majority of reviews are positive and older (pre-2016), recent reviews (2024-2025) reveal unresolved reliability issues with appointment scheduling and customer communication. The company excels in technical problem-solving but struggles with operational consistency. Read less