Mike Fauser Plumbing

Fauser Plumbing has a long track record of satisfied customers who frequently praise punctuality, responsiveness, and courteous service, which forms the backbone of their positive reputation. However, a meaningful cluster of negative reviews — spanning multiple years and up to the most recent months of 2025 — consistently cite rude behavior from both the owner and office staff, poor communicat... Read more

Fauser Plumbing has a long track record of satisfied customers who frequently praise punctuality, responsiveness, and courteous service, which forms the backbone of their positive reputation. However, a meaningful cluster of negative reviews — spanning multiple years and up to the most recent months of 2025 — consistently cite rude behavior from both the owner and office staff, poor communication, and failure to follow through on inquiries or emergency calls. Pricing is a mixed signal: several reviewers praised reasonable or below-market rates, while two recent reviews (2025) explicitly called the business overpriced, and one older review flagged a significant markup on a delivered item. Project completion is generally solid for straightforward jobs, but a notable 2015 review documents incomplete work, no follow-up, and unresolved issues, and a 2024 review noted poor installation quality from a dispatched technician. Experience scores are dragged down by a 2020 incident where a technician admitted unfamiliarity with a standard water heater model, contrasting with many reviews praising skilled, efficient repairs. Read less