Koehlinger Plumbing

This company exhibits a stark performance divide tied to ownership change. Under original owner Dave (pre-2015), reviews consistently praised honest pricing, skilled workmanship, and excellent customer service, earning 5-star ratings. Post-acquisition by corporate ownership, the company faces severe criticism for dramatically inflated pricing (45-60% increases for identical work), poor responsiven... Read more

This company exhibits a stark performance divide tied to ownership change. Under original owner Dave (pre-2015), reviews consistently praised honest pricing, skilled workmanship, and excellent customer service, earning 5-star ratings. Post-acquisition by corporate ownership, the company faces severe criticism for dramatically inflated pricing (45-60% increases for identical work), poor responsiveness to complaints, unresolved project issues, and aggressive upselling tactics. While individual technicians (particularly Josh) maintain competent workmanship and responsiveness, office management demonstrates rudeness and lack of transparency. The $14,000 unresolved plumbing job with no callback response represents the most serious project completion failure. Read less