Neptune Plumbing

The overwhelming majority of reviews praise Nexgen Rooter and Neptune Plumbing staff — particularly Juan and Gabe — for professionalism, punctuality, clear communication, and thorough cleanup. Pricing is consistently described as fair, transparent, and competitive across multiple reviews. Project completion is a strong point, with reviewers repeatedly noting jobs were finished on time, within ... Read more

The overwhelming majority of reviews praise Nexgen Rooter and Neptune Plumbing staff — particularly Juan and Gabe — for professionalism, punctuality, clear communication, and thorough cleanup. Pricing is consistently described as fair, transparent, and competitive across multiple reviews. Project completion is a strong point, with reviewers repeatedly noting jobs were finished on time, within estimate, and to code. Experience scores are high based on numerous mentions of skilled diagnostics, complex sewer lateral replacements, re-pipes, and problem-solving under difficult conditions. However, one detailed 1-star review from 2013 describes serious unprofessional conduct, yelling, and alleged theft by Gabe, which — while older and partially rebutted by other reviewers — cannot be ignored and moderately suppresses the professionalism score. Read less