Kinetico Quality Water Systems

Kinetico demonstrates strong technical expertise and product quality (82.5/100), with most customers praising system performance and installer professionalism (78.5/100). However, the company struggles significantly with project completion and follow-through (71.0/100), with recurring complaints about missed appointments, delayed service, poor communication, and unresolved issues requiring multipl... Read more

Kinetico demonstrates strong technical expertise and product quality (82.5/100), with most customers praising system performance and installer professionalism (78.5/100). However, the company struggles significantly with project completion and follow-through (71.0/100), with recurring complaints about missed appointments, delayed service, poor communication, and unresolved issues requiring multiple callbacks. Pricing remains a major pain point (58.0/100), with customers consistently reporting high costs, unexpected fees, and aggressive upselling tactics. The WW Score of 72.8 reflects a company with excellent products undermined by operational and customer service deficiencies. Read less