Sherman Mechanical

Sherman Mechanical demonstrates strong professionalism and technical expertise, with consistent praise for courteous staff, prompt response times, and skilled workmanship. However, pricing is a significant weakness, with multiple detailed complaints about overcharging, lack of transparent quotes, excessive service fees, and markups far exceeding industry standards. Project completion is generally ... Read more

Sherman Mechanical demonstrates strong professionalism and technical expertise, with consistent praise for courteous staff, prompt response times, and skilled workmanship. However, pricing is a significant weakness, with multiple detailed complaints about overcharging, lack of transparent quotes, excessive service fees, and markups far exceeding industry standards. Project completion is generally solid but marred by instances of incomplete diagnostics, failed callbacks, and misdiagnosed issues requiring customer follow-up. The company shows reliability in routine maintenance but inconsistency in complex problem-solving and customer service recovery. Read less