Master Tech HVAC

Master Tech Service Corp presents a deeply polarized review profile with significant quality and ethical concerns. While the company demonstrates technical competence and occasionally delivers excellent service (particularly under owner Ryan's direct involvement), systematic issues emerge across professionalism, pricing transparency, and project completion. The company exhibits a troubling pattern... Read more

Master Tech Service Corp presents a deeply polarized review profile with significant quality and ethical concerns. While the company demonstrates technical competence and occasionally delivers excellent service (particularly under owner Ryan's direct involvement), systematic issues emerge across professionalism, pricing transparency, and project completion. The company exhibits a troubling pattern of aggressive upselling, misdiagnosis to justify unnecessary replacements, and poor responsiveness. Pricing practices are consistently flagged as exploitative, with markups of 300-1600% on parts. Customer service deteriorates markedly when warranty claims are involved, suggesting potential incentive misalignment. Recent reviews (2024-2025) show marked improvement under new leadership, but historical pattern of deceptive practices and unethical behavior significantly undermines overall trustworthiness. Read less