Lewis Plumbing

Lewis Plumbing demonstrates strong technical expertise and workmanship (78.5/100), with many customers praising skilled technicians and quality repairs. Professionalism is moderate (72.5/100), with consistent mentions of punctuality and friendly staff, but significant communication and responsiveness issues undermine this score. Project completion is problematic (71.0/100), with numerous reports o... Read more

Lewis Plumbing demonstrates strong technical expertise and workmanship (78.5/100), with many customers praising skilled technicians and quality repairs. Professionalism is moderate (72.5/100), with consistent mentions of punctuality and friendly staff, but significant communication and responsiveness issues undermine this score. Project completion is problematic (71.0/100), with numerous reports of missed appointments, incomplete work, and poor follow-through. Pricing is the most critical weakness (52.0/100), with extensive complaints about high hourly rates ($120-$150+), inflated markups on parts (200-400%), travel time charges, and lack of transparent estimates. The company shows a stark divide between positive recent reviews (2025) and negative historical patterns, suggesting either recent operational changes or review manipulation. Read less