Jensen’s Plumbing & Heating

Jensen's receives a critically low WW Score of 32.8, driven by severe deficiencies across all dimensions. Professionalism is particularly weak (28/100), with 7 reviews citing non-responsive communication, broken callbacks, no-shows, and poor customer service. Pricing is equally problematic (20/100), with 5 reviews reporting lack of transparency, excessive charges, and refusal to provide quotes. Pr... Read more

Jensen's receives a critically low WW Score of 32.8, driven by severe deficiencies across all dimensions. Professionalism is particularly weak (28/100), with 7 reviews citing non-responsive communication, broken callbacks, no-shows, and poor customer service. Pricing is equally problematic (20/100), with 5 reviews reporting lack of transparency, excessive charges, and refusal to provide quotes. Project completion scores 35/100 across 6 reviews, with complaints of incomplete work, extended timelines, and failure to honor quotes. Only experience shows relative strength (65/100 from 3 mentions), with one detailed positive review praising workmanship and thoroughness. However, this is heavily outweighed by overwhelming negative feedback. Read less