Garrelt’s & Sons

This contractor shows severe deficiencies across all dimensions. While two reviews praise quick response and good workmanship, four reviews document serious problems: extreme overcharging ($895 vs. $293 for same service, $2k quote vs. $100 actual cost), failure to complete work properly (missing water heater venting that caused rust damage), non-responsiveness to callbacks, quote discrepancies bet... Read more

This contractor shows severe deficiencies across all dimensions. While two reviews praise quick response and good workmanship, four reviews document serious problems: extreme overcharging ($895 vs. $293 for same service, $2k quote vs. $100 actual cost), failure to complete work properly (missing water heater venting that caused rust damage), non-responsiveness to callbacks, quote discrepancies between phone and on-site, and unauthorized credit card charges. The owner acknowledged gouging in one case but the pattern persists. Professionalism is undermined by poor communication, unresponsiveness, and aggressive upselling tactics. Read less