DM Services Inc

This company demonstrates severe deficiencies across all measured dimensions. Three of four reviews are highly negative, citing incomplete repairs (toilet leaking repeatedly), deceptive pricing practices (quoting inflated prices then performing unauthorized work), and poor follow-through on callbacks. The single positive review from 2015 lacks specificity and is heavily outweighed by detailed comp... Read more

This company demonstrates severe deficiencies across all measured dimensions. Three of four reviews are highly negative, citing incomplete repairs (toilet leaking repeatedly), deceptive pricing practices (quoting inflated prices then performing unauthorized work), and poor follow-through on callbacks. The single positive review from 2015 lacks specificity and is heavily outweighed by detailed complaints. Professionalism is undermined by miscommunication, refusal to honor commitments, and management hanging up on customers. Pricing practices appear deliberately misleading, with bait-and-switch tactics and refusal to refund overcharges. Project completion is the most critical failure—work was not done correctly the first time, callbacks were refused without additional payment, and unauthorized modifications were made. Read less