B-N-K Plumbing

BNK Plumbing's review record is overwhelmingly negative across all four scored dimensions, with the vast majority of reviews describing serious failures in professionalism, pricing, project completion, and technical competence. Professionalism is the most frequently cited concern, with multiple reviewers describing rude staff, hung-up phone calls, canceled appointments, dismissive attitudes, and a... Read more

BNK Plumbing's review record is overwhelmingly negative across all four scored dimensions, with the vast majority of reviews describing serious failures in professionalism, pricing, project completion, and technical competence. Professionalism is the most frequently cited concern, with multiple reviewers describing rude staff, hung-up phone calls, canceled appointments, dismissive attitudes, and a technician who snapped at a customer — offset only by a small handful of positive experiences. Pricing drew consistent criticism for inflated quotes, hidden charges, and what multiple reviewers independently described as predatory or scam-like billing practices, particularly in home warranty contexts. Project completion is severely damaged by repeated accounts of unfinished work, failed callbacks, jobs that failed within days of completion, and technicians who refused to complete work or left customers worse off than before. Experience scores marginally higher due to a few genuinely positive reviews praising specific technicians, but is undercut by accounts of incorrect diagnoses, illegal pipe installation, and a water heater installed for a mobile home in a freestanding residence. Read less