The review pool is extremely small at only 2 reviews, making any score statistically unreliable. The detailed 1-star review from 2024 is deeply alarming, describing alleged fraud, deposit theft, bribery of a city inspector, threats against a customer's business, and repeated dishonesty — all of which catastrophically drag down Professionalism, Pricing, and Project Completion scores. The single 5-s...
Read more Score Narrative
The review pool is extremely small at only 2 reviews, making any score statistically unreliable. The detailed 1-star review from 2024 is deeply alarming, describing alleged fraud, deposit theft, bribery of a city inspector, threats against a customer's business, and repeated dishonesty — all of which catastrophically drag down Professionalism, Pricing, and Project Completion scores. The single 5-star review from 2020 is vague, generic, and contains no specific details, raising serious authenticity concerns. Even if taken at face value, it is over four years old and is vastly outweighed by the severity and specificity of the 2024 complaint. No workmanship or technical skill was described in either review, so Experience cannot be scored.
Flags & Warnings
• SUSPECTED FAKE OR UNRELIABLE REVIEW: The 5-star review ('Very Professional and Friendly. Competitive prices. I called Cesar that day and he came out right away.') is extremely generic, contains no specific details about the work performed, and follows a pattern commonly associated with inauthentic reviews. Confidence in this review is very low.
• RECENCY IMBALANCE: The only positive review is from June 2020 — over 4 years old. The most recent review (May 2024) is a detailed 1-star complaint. Per Rule 6, the 2024 review carries significantly more weight.
• SERIOUS MISCONDUCT ALLEGED: The 2024 reviewer alleges Cesar Abarca accepted a $9,750 deposit under false pretenses, never filed permits as claimed, refused to issue a refund after verbally agreeing to do so, attempted to bribe a city inspector, and threatened a customer's unrelated business to suppress a complaint. These are not service quality issues — they are potential criminal and civil violations.
• LEGAL AND REGULATORY ACTION REPORTED: The 2024 reviewer states they have filed complaints with the Better Business Bureau, the City of Chicago, and the State of Illinois. This significantly elevates the severity of the flag.
• INSUFFICIENT REVIEW COUNT: With only 2 reviews total, no statistically reliable WW Score can be produced. A minimum of 3 reviews is required per scoring rules.
Reliability Statement
This score report should be treated as extremely low reliability — only 2 reviews exist, the positive review is 4+ years old and suspiciously generic, and the sole recent review describes serious alleged fraud and misconduct that has been reported to multiple regulatory bodies.
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