M L Jackson Quality Plumbing

This contractor demonstrates strong technical skill and workmanship (88/100), with multiple reviews praising quality and problem-solving ability. However, professionalism is significantly undermined by a serious scheduling failure and rude behavior toward a customer's spouse, resulting in a 68/100 score. Project completion shows mixed results: same-day emergency service is excellent, but schedulin... Read more

This contractor demonstrates strong technical skill and workmanship (88/100), with multiple reviews praising quality and problem-solving ability. However, professionalism is significantly undermined by a serious scheduling failure and rude behavior toward a customer's spouse, resulting in a 68/100 score. Project completion shows mixed results: same-day emergency service is excellent, but scheduling reliability is poor. Pricing appears fair based on limited evidence (one positive transaction). The WW Score of 78.2 reflects solid technical capability offset by concerning interpersonal and reliability issues that directly impact customer trust. Read less