REI Plumbing & Construction

REI Plumbing receives consistently strong marks across all four dimensions, with professionalism being the most frequently cited strength — reviewers repeatedly highlight punctuality, responsiveness, courteous staff, and clear communication. Pricing is a notable differentiator, with many customers explicitly stating that REI came in significantly lower than competitors and honored quoted prices ... Read more

REI Plumbing receives consistently strong marks across all four dimensions, with professionalism being the most frequently cited strength — reviewers repeatedly highlight punctuality, responsiveness, courteous staff, and clear communication. Pricing is a notable differentiator, with many customers explicitly stating that REI came in significantly lower than competitors and honored quoted prices without hidden charges. Project completion is well-documented across a wide variety of job types, from emergency water heater replacements to complex overhead sewer installations, with no reports of abandoned or incomplete work. Experience and technical skill are affirmed by multiple reviewers, including one notable case where REI diagnosed and resolved an issue that a prior company had misdiagnosed at far greater cost. The single 1-star review cites a failure to return phone calls rather than any quality issue, and represents an isolated responsiveness complaint from 2014. Read less