Ward’s Hydro-Vac & Plumbing

Ward's Plumbing shows significant inconsistency in service delivery. While technical expertise and pricing are solid (85 and 82.5 respectively), the company struggles severely with professionalism and project completion. Multiple reviews document communication failures, no-shows, and unresponsiveness from ownership and staff. Positive reviews highlight knowledgeable technicians and fair pricing, b... Read more

Ward's Plumbing shows significant inconsistency in service delivery. While technical expertise and pricing are solid (85 and 82.5 respectively), the company struggles severely with professionalism and project completion. Multiple reviews document communication failures, no-shows, and unresponsiveness from ownership and staff. Positive reviews highlight knowledgeable technicians and fair pricing, but negative reviews reveal a pattern of ghosting customers, missed appointments without notification, and poor follow-through—issues that directly contradict the owner's reliability claims. The recency of critical failures (2023, 2022) indicates ongoing problems rather than isolated incidents. Read less