Thompson Plumbing

Thompson Plumbing demonstrates strong overall performance across all dimensions. Professionalism is a clear strength with 89 mentions highlighting punctuality, courteous staff, and responsive communication. Project completion is consistently praised with 78 mentions of timely work and follow-through, though a small number of no-show incidents slightly temper this score. Technical expertise and wor... Read more

Thompson Plumbing demonstrates strong overall performance across all dimensions. Professionalism is a clear strength with 89 mentions highlighting punctuality, courteous staff, and responsive communication. Project completion is consistently praised with 78 mentions of timely work and follow-through, though a small number of no-show incidents slightly temper this score. Technical expertise and workmanship are well-documented across 68 mentions, with customers frequently noting knowledgeable staff and quality solutions. Pricing receives a solid score of 81 based on 32 mentions, though some customers report higher costs relative to competitors, and one negative review cited aggressive upselling tactics. The company's willingness to go above and beyond—working late hours, providing free estimates, and offering preventive work—significantly strengthens confidence in the scores. Read less