Sims & Sons Electric and Plumbing

Sims & Sons demonstrates strong overall performance with particular strengths in technical expertise and professionalism. The company excels at responsiveness, emergency service, and quality workmanship, with many reviews praising owner Darrell's knowledge and crew competence. However, the score is tempered by recurring issues with scheduling reliability, quote follow-up, and communication consist... Read more

Sims & Sons demonstrates strong overall performance with particular strengths in technical expertise and professionalism. The company excels at responsiveness, emergency service, and quality workmanship, with many reviews praising owner Darrell's knowledge and crew competence. However, the score is tempered by recurring issues with scheduling reliability, quote follow-up, and communication consistency. Several negative reviews document no-shows, delayed estimates, and poor responsiveness after initial contact. Pricing is generally perceived as fair and reasonable, though some customers report overcharges or lack of detailed quote breakdowns. Project completion is solid for electrical work but marred by past plumbing service issues and occasional incomplete follow-through on callbacks. Read less