Rodding Rooter

Rodding Rooter shows a deeply mixed track record across all four dimensions. Professionalism scores moderately due to a split between genuinely positive interactions (Josh, Marcus, Peter described as polite and responsive) and multiple accounts of defensive, uncooperative, or deceptive behavior from the owner. Pricing is a significant concern, with multiple reviewers explicitly describing hidden c... Read more

Rodding Rooter shows a deeply mixed track record across all four dimensions. Professionalism scores moderately due to a split between genuinely positive interactions (Josh, Marcus, Peter described as polite and responsive) and multiple accounts of defensive, uncooperative, or deceptive behavior from the owner. Pricing is a significant concern, with multiple reviewers explicitly describing hidden charges, feeling swindled, and overpaying — one citing $800 for a small copper pipe and another $1,000 for a job they felt was mishandled. Project completion is the most damaging dimension: at least two reviews describe work that was not fixed on the first visit, one describes a recurring problem within a month with no guarantee honored, and one review raises serious allegations of fraud and a criminal record for home repair fraud. Experience scores poorly due to a technician ignoring the customer's diagnosis, requiring multiple attempts to fix basic issues, and one review alleging a clogged drain was escalated unnecessarily to a broken sewer line claim. Read less