Public Plumbing

The review set is deeply polarized, with two recent positive reviews contrasted sharply by five negative reviews spanning 2011–2019. Professionalism scores are dragged down significantly by a pattern of unanswered callbacks, alleged fraudulent billing practices, and high-pressure sales tactics reported by multiple reviewers. Pricing is a major pain point, with multiple reviewers explicitly calli... Read more

The review set is deeply polarized, with two recent positive reviews contrasted sharply by five negative reviews spanning 2011–2019. Professionalism scores are dragged down significantly by a pattern of unanswered callbacks, alleged fraudulent billing practices, and high-pressure sales tactics reported by multiple reviewers. Pricing is a major pain point, with multiple reviewers explicitly calling out excessive show-up fees, double-billing for two technicians on single-person jobs, and inflated labor charges — though two reviewers did find pricing reasonable or competitive. Project completion is mixed: the two positive reviewers report successful outcomes, but one reviewer describes a suspicious mid-job upsell attempt involving a 'rag in the toilet,' and another reports a completed job that failed within a year with no follow-up honored. Experience scores are moderate, as the positive reviews praise thoroughness and quick problem-solving, but the suspicious toilet incident and the recurring leak raise legitimate questions about workmanship quality. Read less