Precision Today

Pricing is the single most damaging dimension in this dataset, with an overwhelming majority of reviewers — spanning years and across multiple service types — explicitly describing charges as grossly inflated, deceptive, or predatory, including multiple allegations of price gouging against elderly customers and hidden fees contradicting advertised rates. Project completion is severely undermin... Read more

Pricing is the single most damaging dimension in this dataset, with an overwhelming majority of reviewers — spanning years and across multiple service types — explicitly describing charges as grossly inflated, deceptive, or predatory, including multiple allegations of price gouging against elderly customers and hidden fees contradicting advertised rates. Project completion is severely undermined by a persistent pattern of no-shows, repeated rescheduling, abandoned jobs, and warranty non-fulfillment, with multiple reviewers describing incomplete installations lasting weeks or months. Professionalism scores slightly higher because a meaningful subset of reviews praise individual technicians as polite, punctual, and communicative, but this is heavily offset by systemic failures in scheduling reliability, callback responsiveness, and corporate-level communication. Experience scores reflect a split picture: some technicians demonstrate genuine skill and problem-solving ability, while others are credibly accused of misdiagnosis, fabricating problems to drive sales, and performing substandard work that required correction by competitors. The overall WW Score of 28.4 reflects a company with serious, well-documented, and recurring failures across nearly every dimension of service quality. Read less