Power Plumbing & Sewer

Power Plumbing shows a deeply split reputation across a large review base spanning over 15 years. Professionalism is the most contested dimension: many reviewers praise individual plumbers (James, Angel, Tony, Jason, Joe, Gabe) as courteous, punctual, and thorough, while a significant and recurring cluster of negative reviews describes missed appointments, no-call-no-shows, failure to return calls... Read more

Power Plumbing shows a deeply split reputation across a large review base spanning over 15 years. Professionalism is the most contested dimension: many reviewers praise individual plumbers (James, Angel, Tony, Jason, Joe, Gabe) as courteous, punctual, and thorough, while a significant and recurring cluster of negative reviews describes missed appointments, no-call-no-shows, failure to return calls or emails for estimates, and rude office/answering service staff — pulling the professionalism score well below average. Pricing is the weakest dimension by far, with numerous explicit complaints about opaque hourly billing, unexplained labor charges, $200 estimate fees, rates perceived as far above market (multiple reviewers found competitors at half the price or less), and charges for time not actually worked; only a handful of reviews praised pricing as fair or reasonable. Project completion scores moderately: many jobs were finished correctly and on time, but there are notable failures including a flood control system that never worked, a bad solder joint causing water damage, incomplete rodding work, and a pattern of estimators never following through. Experience scores highest among the four dimensions, with many reviewers noting that Power Plumbing solved problems that other plumbers could not, and individual technicians frequently praised for skill and knowledge — though offset by a few cases of clear incompetence or unnecessary work. Read less