Park Ridge Plumbing

Park Ridge Plumbing has a strong base of positive reviews praising responsiveness, punctuality, friendliness, and solid workmanship, particularly for emergency calls. However, a meaningful cluster of negative reviews — spanning multiple years including as recently as 2024 — raises serious concerns about abusive or dismissive behavior toward customers, bait-and-switch pricing, and refusal to ho... Read more

Park Ridge Plumbing has a strong base of positive reviews praising responsiveness, punctuality, friendliness, and solid workmanship, particularly for emergency calls. However, a meaningful cluster of negative reviews — spanning multiple years including as recently as 2024 — raises serious concerns about abusive or dismissive behavior toward customers, bait-and-switch pricing, and refusal to honor callbacks without additional charges. Pricing is a notable weak point: while many customers praised reasonable rates, several explicitly reported being charged significantly more than quoted, which drags the pricing score down considerably. Project completion is generally solid but is undermined by at least two cases of incomplete work and one refusal to return to correct a post-service issue. The experience dimension scores moderately well, with most customers satisfied with the technical outcome, though a few reviews noted the plumber was unfamiliar with common setups or refused jobs he should have been able to complete. Read less