Moody Plumbing

Moody Plumbing has a deeply polarized review profile spanning over a decade. On the positive side, a large number of reviewers praise individual technicians and the owner Joe for being professional, courteous, knowledgeable, and responsive — with many repeat customers citing consistent quality. However, pricing is the single most damaging dimension: a substantial and recurring pattern of complai... Read more

Moody Plumbing has a deeply polarized review profile spanning over a decade. On the positive side, a large number of reviewers praise individual technicians and the owner Joe for being professional, courteous, knowledgeable, and responsive — with many repeat customers citing consistent quality. However, pricing is the single most damaging dimension: a substantial and recurring pattern of complaints about price gouging, bait-and-switch quoting, undisclosed price increases, charging for incomplete or failed work, and billing disputes significantly drags down the pricing score. Project completion is also mixed — while many jobs are completed well and on time, there are notable failures including abandoned work, unresolved callbacks, jobs that required multiple return visits, and at least one allegation of a $100,000 job left unfinished. Experience scores moderately well overall, with many reviewers citing skilled diagnostics and quality workmanship, but offset by incidents of technicians unable to identify basic problems, improper installations, and damage left unrepaired. The overall WW Score of 68.4 reflects a contractor with genuine strengths in professionalism and technical skill but serious, repeated, and credible concerns around pricing transparency and job follow-through. Read less