Mikes Chicago Plumbing

Mike's Chicago Plumbing has a strong track record of emergency responsiveness, with dozens of reviewers praising his ability to arrive within 15–45 minutes at all hours, which anchors his professionalism score positively. However, professionalism is meaningfully dragged down by multiple credible negative reviews citing broken promises, no-shows, failure to respond to complaints, and one instance... Read more

Mike's Chicago Plumbing has a strong track record of emergency responsiveness, with dozens of reviewers praising his ability to arrive within 15–45 minutes at all hours, which anchors his professionalism score positively. However, professionalism is meaningfully dragged down by multiple credible negative reviews citing broken promises, no-shows, failure to respond to complaints, and one instance of entering a home without permission. Pricing is the most contested dimension: while many reviewers call his rates fair or even below-market, at least four reviewers explicitly describe being significantly overcharged — including a $1,150 charge for one hour of septic work, a $930 charge for incomplete work, and a $600 charge for a job that was never finished — which substantially lowers the pricing score. Project completion is generally solid, with many jobs described as fully resolved, but is penalized by several accounts of abandoned work, misdiagnosis without follow-through, and at least one instance of taking payment and leaving without completing the job. Experience scores moderately well given consistent praise for technical skill and problem-solving, but is tempered by the documented misdiagnosis case where a plumber incorrectly blamed an AC unit for a drain clog. Read less