Mike The Plumber

The overwhelming majority of reviews praise professionalism, punctuality, communication, and friendly demeanor across multiple named technicians including Troy, Adam, Tim, Aaron, Matt, and others, driving a strong but not perfect professionalism score. Pricing receives a moderately positive score — many reviewers explicitly call out fair, reasonable, or competitive pricing and instances where th... Read more

The overwhelming majority of reviews praise professionalism, punctuality, communication, and friendly demeanor across multiple named technicians including Troy, Adam, Tim, Aaron, Matt, and others, driving a strong but not perfect professionalism score. Pricing receives a moderately positive score — many reviewers explicitly call out fair, reasonable, or competitive pricing and instances where the company saved customers money, but a meaningful cluster of negative reviews cite overcharging, inflated estimates, and refusal to negotiate, which meaningfully pulls the score down. Project completion scores well overall, with most jobs described as completed correctly and on time, but several serious negative reviews describe abandoned work, misdiagnosed problems, warranty disputes, and jobs left incomplete with no follow-up, preventing a top-tier score. Experience is generally rated highly, with many reviewers noting skilled diagnostics, technical knowledge, and quality workmanship, though a handful of reviews describe poor installations, code violations, and misdiagnoses that temper the score. The WW Score of 79.4 reflects a company with a strong positive track record but a non-trivial pattern of serious complaints that prospective customers should weigh carefully. Read less