Midcity Plumbing

Midcity Plumbing earns strong scores across all four dimensions, driven by a large volume of detailed, specific reviews spanning over a decade. Professionalism is consistently praised — punctuality, courteous technicians, clean work habits, and responsive communication appear in the overwhelming majority of reviews — but is tempered by several serious negative incidents including a plumber scr... Read more

Midcity Plumbing earns strong scores across all four dimensions, driven by a large volume of detailed, specific reviews spanning over a decade. Professionalism is consistently praised — punctuality, courteous technicians, clean work habits, and responsive communication appear in the overwhelming majority of reviews — but is tempered by several serious negative incidents including a plumber screaming at a customer, work performed without consent, and a dismissive receptionist. Pricing is generally regarded as fair and competitive, with multiple reviewers explicitly comparing Midcity favorably against other quotes, though two reviews allege significantly overpriced or unnecessary work ($4,000 cleanout upsell, $500 labor for one hour, and escalating charges for trim replacement). Project completion scores well given the many accounts of same-day or next-day service, jobs finished in a single visit, and follow-through on callbacks — but is pulled down by one documented case of a bathroom left destroyed for 90 days and another of incomplete trim work with unexpected charges. Experience is a clear strength, with numerous reviewers citing knowledgeable diagnosis, skilled workmanship, and technicians who explained their work thoroughly; the one notable exception is a negative review alleging a plumber failed to identify an obvious catch basin access point. Read less