Lincoln Sewerage & Drainage

Lincoln Sewerage & Drainage demonstrates strong technical expertise and generally fair pricing, with most customers praising the quality of work and responsiveness. However, the company's professionalism score is tempered by multiple documented instances of no-shows, missed callbacks, and communication failures that significantly impact reliability. Project completion is the weakest dimension, wit... Read more

Lincoln Sewerage & Drainage demonstrates strong technical expertise and generally fair pricing, with most customers praising the quality of work and responsiveness. However, the company's professionalism score is tempered by multiple documented instances of no-shows, missed callbacks, and communication failures that significantly impact reliability. Project completion is the weakest dimension, with several customers reporting incomplete work, follow-up failures, and instances where promised callbacks or return visits never materialized. While the owner and core team (Phil, Robert) receive consistent praise for knowledge and work quality, operational inconsistencies—particularly around scheduling and accountability—create a gap between potential and delivery. Read less