Kerrigan F J Plumbing Co.

Kerrigan Plumbing shows a mixed reputation with significant polarization in customer experiences. Professionalism scores moderately well (76.5) with consistent praise for courteous, knowledgeable technicians and responsive service, though some complaints about missed appointments and poor communication exist. The pricing dimension is the primary weakness (58.0), with numerous complaints about unex... Read more

Kerrigan Plumbing shows a mixed reputation with significant polarization in customer experiences. Professionalism scores moderately well (76.5) with consistent praise for courteous, knowledgeable technicians and responsive service, though some complaints about missed appointments and poor communication exist. The pricing dimension is the primary weakness (58.0), with numerous complaints about unexpected charges, overbilling, commute time charges, and lack of transparency—this is the most frequently cited negative factor. Project completion is solid (75.0) with most jobs finished properly, though some follow-up issues and unresolved problems are documented. Experience/workmanship is strong (80.0) with technical competence generally acknowledged even by dissatisfied customers. The company's reputation has deteriorated over time, with older reviews (2009-2011) more positive and recent reviews (2017-2025) showing increased complaints about billing practices. Read less