First Chicago Plumbing

First Chicago Plumbing demonstrates strong overall performance with a WW Score of 82.3. The company excels in professionalism (87.5), with consistent praise for punctuality, communication, and courteous technicians across 98 reviews. Project completion is solid at 84.0 based on 89 mentions, though some customers reported follow-up issues requiring callbacks. Experience scores well at 85.0 with rec... Read more

First Chicago Plumbing demonstrates strong overall performance with a WW Score of 82.3. The company excels in professionalism (87.5), with consistent praise for punctuality, communication, and courteous technicians across 98 reviews. Project completion is solid at 84.0 based on 89 mentions, though some customers reported follow-up issues requiring callbacks. Experience scores well at 85.0 with recognition of skilled, knowledgeable plumbers. However, pricing emerges as a notable weakness at 73.0, with multiple customers citing significantly higher costs than competitors and concerns about markup practices, despite fair-pricing claims in other reviews. Read less