Connell

Connell Plumbing has a deeply mixed record across all four dimensions. Older reviews (2011–2019) paint a largely positive picture of Wayne and James as skilled, honest, and reasonably priced plumbers, but more recent reviews (2022–2024) reveal serious concerns about dishonesty, overcharging, abandoned work, and unprofessional conduct. The most damaging review (2024) describes an unfinished pro... Read more

Connell Plumbing has a deeply mixed record across all four dimensions. Older reviews (2011–2019) paint a largely positive picture of Wayne and James as skilled, honest, and reasonably priced plumbers, but more recent reviews (2022–2024) reveal serious concerns about dishonesty, overcharging, abandoned work, and unprofessional conduct. The most damaging review (2024) describes an unfinished project, an uprooted bush without permission, a fraudulent permit claim, and an unrefunded $3,400 deposit. Pricing is a significant liability, with multiple reviewers citing grossly inflated quotes and charges — including a $4,300 water heater replacement and a $6,000 quote that a competitor matched at $1,600. Professionalism scores are dragged down by reports of rude, boisterous workers, workers using phones on the job, property damage, and failure to clean up, though earlier reviews consistently praised responsiveness and friendliness. Read less