Bubba, Wayne & Tim Sewer Service

Bubba, Wayne & Tim Sewer Service earns strong scores across all four dimensions, driven by an exceptionally large and long-standing customer base spanning decades of repeat use. Professionalism scores well overall but is tempered by a recurring minority thread of complaints about curt or rude staff — particularly on the phone — and one incident of an employee littering from a company vehicle. ... Read more

Bubba, Wayne & Tim Sewer Service earns strong scores across all four dimensions, driven by an exceptionally large and long-standing customer base spanning decades of repeat use. Professionalism scores well overall but is tempered by a recurring minority thread of complaints about curt or rude staff — particularly on the phone — and one incident of an employee littering from a company vehicle. Pricing is consistently described as fair, reasonable, and competitive (often cited as significantly cheaper than Roto-Rooter and other large chains), though one older review flagged a sump pump quote as overpriced, and one review described a last-minute price reversal. Project completion is a clear strength: the company is repeatedly praised for prompt response, same-day or next-day scheduling, follow-through on complex multi-day jobs, honoring callbacks, and coordinating with city inspectors — though one credible 1-star review alleged that root-clearing work was not completed as claimed on the first visit, requiring a return trip only after the customer confronted them. Experience is the highest-confidence dimension, with dozens of reviewers citing decades of trust, successful resolution of difficult problems that other companies failed to solve, and strong technical knowledge of Chicago's aging sewer infrastructure. Read less