B&B plumbing

Rob West Plumbing has a deeply polarized review profile. A strong cohort of positive reviewers — many recent (2024–2025) — praise responsiveness, technical problem-solving, and friendly service, with multiple reviewers noting the team solved issues that other plumbers could not. However, a significant number of negative reviews across multiple years describe serious concerns: work that cause... Read more

Rob West Plumbing has a deeply polarized review profile. A strong cohort of positive reviewers — many recent (2024–2025) — praise responsiveness, technical problem-solving, and friendly service, with multiple reviewers noting the team solved issues that other plumbers could not. However, a significant number of negative reviews across multiple years describe serious concerns: work that caused additional damage, billing disputes with no written quotes, rude staff behavior, no-shows, and failure to return calls. Pricing is a particular pain point, with multiple reviewers citing lack of transparency, unexpected charges, and a $100 service fee that does not apply toward the bill. Project completion is undermined by several accounts of incomplete or faulty work requiring a second contractor to correct. The score reflects genuine capability when the team performs well, tempered significantly by a consistent pattern of serious service failures. Read less