American Vintage Home

American Vintage Home presents a deeply polarized review profile. On the positive side, a large volume of reviewers praise individual technicians by name for being knowledgeable, professional, courteous, and thorough — particularly for boiler, HVAC, and plumbing work. However, a substantial and consistent body of negative reviews — spanning multiple years — describes serious concerns includi... Read more

American Vintage Home presents a deeply polarized review profile. On the positive side, a large volume of reviewers praise individual technicians by name for being knowledgeable, professional, courteous, and thorough — particularly for boiler, HVAC, and plumbing work. However, a substantial and consistent body of negative reviews — spanning multiple years — describes serious concerns including predatory upselling, misdiagnosis of functioning equipment, unauthorized credit card charges, failure to complete jobs, unresponsive management, and in at least two cases, safety-related installation failures (carbon monoxide venting, flooded basements). Pricing is the weakest dimension, with numerous reviewers citing charges 2–3x higher than competitors for identical work, hidden fees, and non-transparent quoting practices. Project completion is also significantly undermined by recurring accounts of abandoned work, unresolved callbacks, and systems that continued to malfunction after paid repairs. The experience score reflects genuine technical skill among senior technicians but is dragged down by consistent reports of inexperienced or dishonest technicians being sent unsupervised. Read less