Accurate Plumbing & Heating

Accurate Plumbing & Heating receives strong praise across professionalism, responsiveness, and cleanup habits from the majority of reviewers, with many citing specific technicians by name and describing positive repeat experiences over many years. However, four notable negative reviews meaningfully drag down scores: one describes a misdiagnosis costing $1,500 with no refund, one describes being ch... Read more

Accurate Plumbing & Heating receives strong praise across professionalism, responsiveness, and cleanup habits from the majority of reviewers, with many citing specific technicians by name and describing positive repeat experiences over many years. However, four notable negative reviews meaningfully drag down scores: one describes a misdiagnosis costing $1,500 with no refund, one describes being charged for an incomplete repair with no follow-through or callback, one describes clock-milking and leaving the job site dirty with work unfinished, and one alleges gas pipes were incorrectly installed in a faucet. Pricing is a mixed dimension — several reviewers praised fair and transparent pricing, while others felt overcharged or charged for unresolved issues. Project completion is the most penalized dimension due to multiple credible accounts of jobs left incomplete or problems not resolved after payment. The score reflects a contractor with a genuinely strong track record for most customers but with a meaningful minority of serious service failures that cannot be ignored. Read less