Rays Plumbing & Sewer Service

Ray's Plumbing has a strong base of satisfied customers who consistently praise fair pricing, friendly staff, and solid workmanship across many years of reviews. However, a recurring and notable pattern of no-shows, missed callbacks, and failure to respond to customer communications meaningfully drags down the professionalism and project completion scores. At least five separate reviewers across d... Read more

Ray's Plumbing has a strong base of satisfied customers who consistently praise fair pricing, friendly staff, and solid workmanship across many years of reviews. However, a recurring and notable pattern of no-shows, missed callbacks, and failure to respond to customer communications meaningfully drags down the professionalism and project completion scores. At least five separate reviewers across different years reported being stood up for appointments or never receiving return calls, which is a systemic reliability concern rather than an isolated incident. Pricing is a genuine strength — multiple reviewers explicitly noted costs came in lower than competitors or even under the original quote. Workmanship quality is generally well-regarded, with several reviewers noting thorough, skilled work, though one incident of a plumber's error leading to a two-trip job and an unanswered complaint letter tempers that dimension slightly. Read less