Schoonover Sewer Service

Schoonover Sewer Service demonstrates solid overall performance with a WW Score of 76.8, driven primarily by strong technical expertise and generally reliable project completion. However, professionalism and pricing consistency are significant weak points. Multiple reviews document serious communication failures (delayed callbacks, no-shows, rudeness), hidden charges, and lack of transparency abou... Read more

Schoonover Sewer Service demonstrates solid overall performance with a WW Score of 76.8, driven primarily by strong technical expertise and generally reliable project completion. However, professionalism and pricing consistency are significant weak points. Multiple reviews document serious communication failures (delayed callbacks, no-shows, rudeness), hidden charges, and lack of transparency about fees. While many customers praise the company's skill and fair pricing, a substantial minority experienced billing disputes, poor responsiveness during emergencies, and unprofessional conduct. The company's performance is inconsistent—some reviews highlight excellent service from named technicians (Lucas, Brandon, Jake), while others describe the same company as unresponsive and dishonest. This volatility suggests operational or quality control issues. Read less