Find Nearby Plumbers In Champaign, Illinois

RDH Plumbing receives consistently strong feedback across all four scored dimensions. Professionalism is the most frequently cited strength, with multiple reviewers explicitly praising Ryan's punctuality, communication, responsiveness, and friendly attitude — including after-hours emergency service. Project completion scores are also high, with reviewers describing jobs finished the same day, schedule adjustments for urgent needs, and successful resolution of complex issues others could not handle. Pricing is noted favorably in four reviews, with terms like 'excellent price,' 'reasonably priced,' and 'fair price for skilled labor' used explicitly. Experience is supported by five reviews referencing skilled diagnostics, knowledgeable recommendations, and quality workmanship. The primary limitation of this score is the small total review count and the age of several reviews, with four of seven being from 2019 or earlier.

• Only 7 total reviews — score reliability is limited by small sample size.
• 4 of 7 reviews are from 2019 or earlier (some as old as 2015), meaning recent performance may not be fully represented. The two most recent reviews are from 2021 and 2023.
• All 7 reviews are 5-star ratings with no negative or mixed feedback. While the reviews contain specific details that reduce fake review suspicion, the uniformity warrants mild caution.
• No reviews mention any negative experiences, callbacks, disputes, or incomplete work — absence of negative data should not be interpreted as a perfect track record.

This WW Score carries moderate overall reliability due to a small review pool of only 7 reviews, several of which are significantly dated, though the presence of specific job details across reviews increases confidence that the feedback is genuine.

Hoveln demonstrates strong professionalism with consistently punctual, courteous, and communicative staff across multiple reviews. Pricing is competitive and reasonable according to customer feedback. Project completion is generally reliable with on-time delivery noted, though one significant 2015 incident involving subcontractor negligence and unresolved $1,300 damage claim substantially impacts this dimension. Technical expertise and workmanship quality are consistently praised across HVAC and plumbing installations. The company's 19-year relationship with one customer and long-term system reliability suggest solid experience, but the unresolved liability issue creates material concern.

• CRITICAL: One 1-star review from 2015 alleges $1,300 in damages caused by Hoveln's subcontractor (Fry Drilling) with no resolution or compensation offered. This represents a serious project completion and accountability failure that significantly impacts overall trustworthiness.
• RECENCY CONCERN: Four of five reviews are from 2016–2022, but the most damaging review is from 2015 (9+ years old). However, the lack of recent negative reviews does not erase the unresolved liability claim.
• SUBCONTRACTOR LIABILITY: The 2015 incident reveals potential gaps in subcontractor oversight and quality control, which is a material risk factor for future projects.
• SAMPLE SIZE: Only 5 reviews total limits statistical confidence. Scores are based on 3–4 mentions per dimension, which is at the threshold of MODERATE confidence.

This WW Score of 82.3 should be treated with caution due to small sample size (5 reviews) and one unresolved major liability claim that contradicts otherwise positive feedback; the score reflects strong day-to-day professionalism and technical skill, but the 2015 subcontractor incident and lack of accountability materially undermine confidence in the company's overall reliability and customer protection practices.

Aaron and Aspire Plumbing receive consistently strong praise across professionalism, with multiple reviewers explicitly calling him polite, prompt, responsive, and reliable. Pricing is noted favorably in several reviews, with one reviewer specifically contrasting his fair quote against a more expensive competitor. Project completion is well-supported, including a multi-visit remodeling job that was seen through to the end and a follow-up call after bathroom plumbing work. Technical experience and knowledge are cited across multiple reviews, covering water heater repair, faucet installation, bathroom plumbing, and remodeling work. However, the majority of reviews are older than one year — most predate 2022 — which meaningfully reduces confidence in how current this performance picture is.

• 8 out of 10 reviews are more than 1 year old as of 2024; only 1 review is from the past 12 months (2023). Score reliability for current performance is reduced.
• 1 review contains only the text 'unknown' and was excluded from scoring as it provides no usable data.
• All reviews are 5-star ratings with no negative or mixed feedback. While individual reviews contain specific details that reduce fake review suspicion, the uniformity of ratings warrants mild caution.
• Several older reviews (2011–2014) are very brief and generic (e.g., 'Great service,' 'Great-friendly, knowledgable, efficient') with minimal specifics, which slightly reduces their evidentiary weight.

This score carries moderate overall reliability: the positive signals are genuine and specific enough to be credible, but the heavy skew toward older reviews (most from 2011–2020) means this profile may not accurately reflect current service quality.

Fred's Plumbing demonstrates strong technical capability and fair pricing based on explicit customer feedback about completed work and transparent billing. Professionalism scores are tempered by two serious negative incidents involving rude phone communication and alleged discrimination, which significantly impact overall trustworthiness despite positive field performance. The majority of positive reviews are older than 3 years (2016–2020), with only one recent review from 2023, limiting confidence in current service standards. Project completion and experience dimensions are well-supported by detailed accounts of successful problem-solving, though mention counts remain moderate.

• Two severe negative reviews (1-star ratings from 2013 and 2016) citing rude phone staff and discriminatory practices—these are serious red flags for customer service culture despite positive field reviews
• Most positive reviews are 4+ years old (2016–2020); only one recent review from March 2023 provides current-year data
• Recency concern: Limited recent evidence of sustained service quality; older reviews may not reflect current operations
• Potential inconsistency: Positive reviews praise communication and professionalism, but negative reviews describe hostile phone interactions—suggests possible staff turnover or inconsistent customer service protocols

This score should be treated with caution due to moderate mention counts across all dimensions, significant age of most positive reviews, and serious unresolved complaints about phone staff conduct that contradict field-level professionalism claims. A current customer reference check is strongly recommended before engaging this contractor.

Simmons Plumbing shows mixed performance across dimensions. Professionalism is inconsistent—praised for responsiveness and thoroughness by some, but criticized for excessive talking and poor time management by others. Pricing perception is divided: some found rates reasonable while one customer felt overcharged relative to actual work performed. Project completion shows concerns, with one review reporting a faucet failure within a month of work. Technical skill is acknowledged as solid, though execution quality is questioned. The business operates as a one-man shop with administrative weaknesses (delayed billing). Overall score reflects moderate confidence due to limited review volume and conflicting customer experiences.

• Significant review age: all reviews are 10+ years old (2010-2014), limiting relevance to current service quality
• Conflicting customer experiences: one 5-star review praising work quality vs. one 1-star review reporting premature faucet failure and dissatisfaction with pricing/labor allocation
• Pricing transparency concern: customer perception of hourly rate ($80/hr) vs. perceived value differs sharply between reviews
• Quality control issue: one review explicitly reports defective work (dripping faucet) within one month of completion
• Administrative weakness noted: delayed billing suggests poor business operations

This score should be treated with caution due to very limited and outdated review data (5 reviews, all 10+ years old), conflicting customer experiences, and unresolved quality concerns. Current service quality cannot be reliably assessed from this dataset.

C and S Plumbing has a generally positive track record across most dimensions, with strong marks for responsiveness, communication, and follow-through — multiple reviewers noted callbacks honored, punctual arrivals, and cleanup after work. However, pricing is a recurring concern: at least three reviewers explicitly called the contractor expensive or pricey, and one highly detailed 1-star review describes a serious billing dispute involving two hours of charged labor for a Home Depot run, along with a threatening demand to 'pay up or I'll pull it all out,' which significantly drags down the professionalism and pricing scores. Experience and workmanship are generally praised, with one reviewer noting Clarence is a master plumber who delivers high-quality results. The single negative review, while old (2004), is specific, credible, and serious enough to warrant meaningful score reductions in professionalism and pricing.

• 4 reviews contain only 'unknown' or 'See above' as text — these provide no usable data and were excluded from scoring.
• The majority of reviews are significantly outdated: 12 of 15 reviews are from 2018 or earlier, with 10 predating 2015. Only 1 review is from the past 3 years (2022). Current performance cannot be reliably assessed.
• The 1-star review from 2004 describes a serious professionalism and billing ethics violation — threatening to remove installed work unless paid — which is a significant red flag even accounting for its age.
• Multiple reviewers independently flagged pricing as high or expensive, suggesting this is a consistent pattern rather than an isolated complaint.
• No fake review patterns detected — reviews vary in length, detail, and tone, and include one negative review, which supports authenticity.

This WW Score carries MODERATE overall reliability: while there are enough reviews to calculate a score, the overwhelming majority are more than 5 years old, limiting confidence in how well this score reflects the contractor's current performance.