Plumb Crazy Plumbing

Plumb Crazy Plumbing earns strong marks for professionalism and responsiveness across a large volume of reviews, with many customers praising punctuality, friendly technicians, and the company's practice of sending technician photos and names ahead of arrival. Experience scores are solid, with numerous reviewers citing knowledgeable, skilled plumbers who explained their work clearly and solved pro... Read more

Plumb Crazy Plumbing earns strong marks for professionalism and responsiveness across a large volume of reviews, with many customers praising punctuality, friendly technicians, and the company's practice of sending technician photos and names ahead of arrival. Experience scores are solid, with numerous reviewers citing knowledgeable, skilled plumbers who explained their work clearly and solved problems effectively. However, pricing is a notable weak point: while many customers found fees reasonable, a meaningful cluster of negative reviews specifically called out inflated quotes, excessive markups on parts, and charges for trivial tasks, pulling the price score down significantly. Project completion is mixed — the majority of jobs were completed successfully, but several reviews describe incomplete work, return visits required, damage left behind without acknowledgment, and in a few cases outright abandonment of jobs or ignored callbacks, which materially reduces that dimension's score. The WW Score of 74.2 reflects a company with genuine strengths in service delivery but recurring, credible complaints about pricing transparency and workmanship quality control that cannot be ignored. Read less