A-1 Plumbing & Heating

A-1 Plumbing and Heating has a strong base of satisfied customers who consistently praise responsiveness, punctuality, and technical skill — particularly from technicians Nick, Shawn, and others across what appears to be a long operating history. However, the review set contains a meaningful number of negative reviews (approximately 14–15 out of 125) citing serious concerns: no-shows, missed a... Read more

A-1 Plumbing and Heating has a strong base of satisfied customers who consistently praise responsiveness, punctuality, and technical skill — particularly from technicians Nick, Shawn, and others across what appears to be a long operating history. However, the review set contains a meaningful number of negative reviews (approximately 14–15 out of 125) citing serious concerns: no-shows, missed appointments, overcharging, incomplete work, unprofessional conduct, and in one case a suspected bait-and-switch on pricing. Pricing feedback is mixed — several reviewers praised fair and reasonable rates while others explicitly called out overcharging and inflated labor costs. Project completion is similarly split, with multiple reviews describing abandoned or incomplete jobs alongside many describing thorough, same-day resolutions. The score reflects a genuinely capable company with recurring reliability and professionalism failures that cannot be ignored. Read less