Petersen & Son Plumbing

The reviews for Petersen & Son paint a predominantly negative picture across nearly all dimensions. Professionalism is heavily damaged by multiple accounts of arrogance, failure to return phone calls, and ignoring customer complaints for years. Project completion is a serious concern, with one customer reporting three years of unanswered repair requests for a defective driveway installation, and a... Read more

The reviews for Petersen & Son paint a predominantly negative picture across nearly all dimensions. Professionalism is heavily damaged by multiple accounts of arrogance, failure to return phone calls, and ignoring customer complaints for years. Project completion is a serious concern, with one customer reporting three years of unanswered repair requests for a defective driveway installation, and another describing work that was poorly done and then billed again. Experience scores low due to explicit accounts of shoddy workmanship, incorrect technical advice contradicted by three other plumbers, and drain rodding that failed almost immediately. Pricing receives a slightly higher score only because one reviewer noted historically reasonable rates, though this is offset by a complaint about attempted upselling and billing for work already paid for. It is also important to note that all reviews are from 2013–2018 and the business appears to be closed, making this data historically relevant only. Read less