New Century Plumbing

New Century Plumbing has a strong base of positive reviews praising Kevin's responsiveness, fair pricing, and professional demeanor, particularly in emergency situations. However, several credible negative reviews raise serious concerns: two reviews explicitly cite failure to obtain required permits for sewer line work, multiple reviews describe poor workmanship requiring rework, and at least thre... Read more

New Century Plumbing has a strong base of positive reviews praising Kevin's responsiveness, fair pricing, and professional demeanor, particularly in emergency situations. However, several credible negative reviews raise serious concerns: two reviews explicitly cite failure to obtain required permits for sewer line work, multiple reviews describe poor workmanship requiring rework, and at least three reviews document a pattern of being ignored or stood up after scheduling. The professionalism score is tempered by documented instances of no-shows, unreturned calls, disrespect for homeowner property, and lack of crew supervision. Project completion is notably penalized due to reviews describing jobs that had to be redone, incorrect installations, and work causing property damage. Pricing and experience scores are more favorable but are moderated by the workmanship complaints that suggest inconsistency between Kevin personally and his crew. Read less