Freed Plumbing & Heating

This contractor shows strong technical competence and professionalism in recent work (2024-2025), with consistent praise for punctuality, communication, and workmanship quality. However, the dataset reveals a stark bifurcation: recent reviews (past 12 months) are overwhelmingly positive and specific, while older reviews (2011-2017) contain serious complaints about rudeness, poor communication, no-... Read more

This contractor shows strong technical competence and professionalism in recent work (2024-2025), with consistent praise for punctuality, communication, and workmanship quality. However, the dataset reveals a stark bifurcation: recent reviews (past 12 months) are overwhelmingly positive and specific, while older reviews (2011-2017) contain serious complaints about rudeness, poor communication, no-shows, and overcharging. The WW Score of 72.8 reflects this mixed history, weighted toward recent positive performance but tempered by historical reliability concerns and documented customer service failures. Pricing feedback is limited but generally favorable in recent reviews. Read less