R J Till & Sons Plumbing

The service-related reviews paint a generally positive picture of Ray as a responsive, reasonably priced plumber with 15+ years of loyal customers and a willingness to respond to emergencies late at night. Pricing transparency is a genuine strength, with one reviewer specifically noting he was not charged when no work was performed. However, professionalism receives a significant penalty due to a ... Read more

The service-related reviews paint a generally positive picture of Ray as a responsive, reasonably priced plumber with 15+ years of loyal customers and a willingness to respond to emergencies late at night. Pricing transparency is a genuine strength, with one reviewer specifically noting he was not charged when no work was performed. However, professionalism receives a significant penalty due to a detailed 1-star review from August 2023 describing the owner engaging in an aggressive, racially charged confrontation with a member of the public while driving a company vehicle — conduct that directly reflects on the business's character and professionalism. Project completion scores are moderate-to-good based on limited data, with jobs described as completed same-day or quickly, though the sample size is very small. The overall score is tempered by the recency and seriousness of the conduct complaint, which is the most recent review on record. Read less