Giertsen Company of Illinois

Giertsen Co. demonstrates significant inconsistency in service quality. While many reviews praise responsiveness, professionalism, and technical expertise—particularly for emergency restoration work—a substantial cluster of detailed negative reviews document serious failures in mold remediation, project completion, and accountability. The company excels in initial emergency response and commun... Read more

Giertsen Co. demonstrates significant inconsistency in service quality. While many reviews praise responsiveness, professionalism, and technical expertise—particularly for emergency restoration work—a substantial cluster of detailed negative reviews document serious failures in mold remediation, project completion, and accountability. The company excels in initial emergency response and communication but struggles with complex technical execution, follow-through on promised repairs, and honest acknowledgment of errors. Recent reviews (2024) show continued problems with missed appointments, incomplete work, and poor workmanship, suggesting systemic issues persist. Read less