Overview of Company Customer Sentiment Analysis in May
Only one review contained usable data, making any scoring highly tentative. That single review describes a severely failed wall-hung toilet installation where the contractor misrepresented his experience, failed to resolve a recurring leak across multiple callbacks, and ultimately had to be replaced by another plumber who corrected the job in one hour. Professionalism scores low because the contra... Read more
Only one review contained usable data, making any scoring highly tentative. That single review describes a severely failed wall-hung toilet installation where the contractor misrepresented his experience, failed to resolve a recurring leak across multiple callbacks, and ultimately had to be replaced by another plumber who corrected the job in one hour. Professionalism scores low because the contractor falsely claimed competence on the phone and failed to diagnose the root cause across multiple visits. Project completion scores near the floor because the job was never successfully finished by this contractor. Experience scores near the floor because the reviewer explicitly concluded the contractor had no knowledge of wall-hung toilet installation and used incorrect components. Pricing could not be assessed as no review mentioned cost. Read less