Rockland Plumbing

Rockland Plumbing's reviews paint an overwhelmingly negative picture across nearly every dimension. The most damaging pattern is chronic no-shows and appointment cancellations — at least 10 separate reviewers describe being stood up, sometimes multiple times, after taking time off work. Project completion is catastrophically poor, with multiple reviewers reporting jobs left unfinished, sewer lin... Read more

Rockland Plumbing's reviews paint an overwhelmingly negative picture across nearly every dimension. The most damaging pattern is chronic no-shows and appointment cancellations — at least 10 separate reviewers describe being stood up, sometimes multiple times, after taking time off work. Project completion is catastrophically poor, with multiple reviewers reporting jobs left unfinished, sewer lines rodded incorrectly causing repeat backups, pipes damaged and abandoned, and weeks or months of unanswered follow-up calls. Professionalism scores are dragged down by consistent reports of no-call no-shows, unresponsive phone lines, deceptive behavior (one technician allegedly lied to the warranty company about findings), and at least one report of rude and racially offensive conduct. The few positive reviews — praising specific technicians like Joe, Jake, and Ralph — are genuine bright spots but are vastly outnumbered by negative experiences, and some of those same named technicians appear in negative reviews as well. Pricing received a low score due to one reviewer alleging ripoff behavior and another reporting a $7,000 job that failed within months with no warranty follow-through. Read less